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Terms and Conditions

General Information

Any access or use of ukiyoconcepts28@gmail.com or https://www.ukiyoconcepts.com/ signifies your consent to the following terms and conditions.  
Prior to taking any legal or action otherwise, please contact us at ukiyoconcepts28@gmail.com to notify us of the nature of the query. ukiyo concepts will not accept any returns.

Payments and Charges

We accept major credit cards (American Express, Visa, and MasterCard) as payment and Venmo.  Orders are subject to state and/or local sales tax where applicable. ukiyo concepts reserves the right to amend prices on the site at any time. From time to time, despite our best efforts to maintain accurate and correct pricing on the website, there may be mistake(s). If there is a mistake, you will be notified via email before the product(s) are dispatched to you. Shipping charges are not included in the price of the product. Shipping charges are determined by the total value, size of your order, and insurance fee in accordance with State Policies. Please note that extra shipping fee might apply for some items. We will notify you prior to shipping in those cases.  

Order Processing

ukiyo concepts will process your online order within 24-48 hours of receiving your request on weekdays, given all items are in stock. Occasionally items may be oversold. All backorder items will ship as we receive them in the shop and therefore items ordered together may not be shipped together. We will contact you if any of your items are backordered in the event changes are needed to proceed. 

Orders will also be accepted via email for all merchandise. When an order is placed on ukiyoconcepts28@gmail.com, you will receive an email confirming the order and the billing details of the order once payment is confirmed. The order acceptance will be when the funds have been received and the product(s) have been dispatched to you. In some cases when items of heavy weight or irregular size are ordered, additional shipping charges may apply. In these cases, customers will be notified via email and asked to pay additional shipping and handling charges. 

ukiyo concepts ships orders via UPS and USPS Priority Mails. We do not ship to PO Boxes. ​Your shipping options and cost will be outlined at the time of checkout. You may track your order via the UPS/USPS website after your order has shipped. Upon shipping you will receive a confirmation email with the details of your order. 

Any other questions about your order may be directed to ukiyoconcepts28@gmail.com

Return & Exchange Policy

Returns or Exchanges may be done within 14 days from purchase date. We kindly ask that all valid returns must be in unused condition with attached tags and packaging. ukiyo concepts will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Upon inspection and approval, Exchange or Store Credit will be provided, No Refunds. All sale items and discounted merchandise are Final Sale and cannot be returned or exchanged.

 

ukiyo concepts does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers use an appropriate carrier with a tracking or trace system. All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) is the customer’s responsibility. In the case of an exchange the buyer will be required to pay an additional re-shipping fee and re-stocking fee. These fees will vary on a per item basis.

If any matters of liability arise, the matter will be dealt with and settled between ukiyo concepts and the customer directly. The terms and conditions of the respective seller will apply and be the basis of the discussions.

Lost or Damaged Items

You understand and agree that ukiyo concepts shall not be liable for any direct or indirect damages or losses done by any of the services we provide. All items are purchased at your own risk. Any damage or loss caused from shipping is to be taken up by you with the shipping company. ukiyo concepts will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. If you have questions regarding these terms and conditions, please contact us anytime at ukiyoconcepts28@gmail.com


​If you have questions regarding those terms and conditions, please contact us anytime at ukiyoconcepts28@gmail.com

ukiyo concepts
424 Lawelawe street

Honolulu, HI 96821
(808) 277-6186

Policies

Copyright
All content on the site https://www.ukiyoconcepts.com/ is the sole property of
ukiyo concepts and their respective owners. International copyright and intellectual property laws protect all images, graphics, and copy displayed on https://www.ukiyoconcepts.com/. Your may not copy, transfer, reproduce, retransmit, or modify the any portion of this site without the written permission of ukiyo concepts.

Security
Purchased made through the
ukiyo concepts Online Store are secured through Wix Payment. All personal and credit card information transmitted are handled by Wix Payment's secure connection. All personal contact information transmitted to us will not be shared, sold or solicited. ukiyo concepts only collects information on our customers for the sole purpose of order tracking and records keeping for orders placed online. This information is limited to customer's name, address, email, telephone number, and IP address. 

Terms and Conditions
In using this site you agree to the terms and condition outlined on https://www.ukiyoconcepts.com/. Please take a moment to review these terms and conditions. In using https://www.ukiyoconcepts.com/ you accept these terms and conditions. If you do not accept these terms and conditions please do not use https://www.ukiyoconcepts.com/.

The terms and conditions may change at at any time.
ukiyo concepts reserves the right to update and maintain these terms and conditions without prior written notice. Your usage of https://www.ukiyoconcepts.com/ means you agree to the terms and conditions outlined during your visit, we therefore encourage you to review these terms and conditions each time you use this site. 

Return Policy
Returns or Exchanges may be done within 14 days from purchase date, with prior communication with
ukiyo concepts. We kindly ask that all valid exchange and returns must be in unused condition with original packaging, otherwise it will not be accepted. Any returned merchandise without prior communication is not accepted without exception. Upon inspection and approval, Exchange or Refunds/Store Credits will be provided. All sale items are Final Sale and cannot be returned or exchanged. ukiyo concepts does not accept or resume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers use an appropriate carrier with a tracking or trace system. All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) is the customer's responsibility. In the case of an exchange the buyer will be required to pay and additional re-shipping fee. These fees will vary on a per item basis. 

Disclaimer
This site and all items and contents of this site are provided on an "as-is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. 

Indemnification
You agree to defend, indemnify and hold
ukiyo concepts harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from or related to your use of the site. 

If you have questions regarding those Policies, please contact us anytime at ukiyoconcepts28@gmail.com

ukiyo concepts
424 Lawelawe street

Honolulu, HI 96821
(808) 277-6186


 

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